Krikya Website Support Service

Whatever problem you encounter, you can solve it through customer service. E-mail is a universal means of communication. Here you can send all your questions, complaints and suggestions. Depending on what kind of problem you’re experiencing, contact one of the following addresses.

Customer Service – cs@krikya.com
Marketing – marketing@krikya.com
Affiliate – affiliate@krikya.com

Krikya support team is available 24 hours a day, but the waiting time to respond by mail may vary from a few hours to a day. It all depends on the severity of your problem. There are several recommendations to make it easier for us and to get a reply as fast as possible:

• Send support requests only from the email address you used when you registered. Do not do it from another email address;
• Use the subject line to describe the problem in a few words. This helps us quickly understand what we have to deal with before we open the letter;
• Try to describe the problem in as much detail as possible in the text. If necessary, attach screenshots and photos;
• Do not send several letters on the same subject. Stick to one thread of messages.

And don’t forget your standards for communication. Be polite. Try not to get caught up in negative emotions and not to be rude to Krikya support service.

If you need advice urgently, you can write to us in the online chat. It is available right on the site. There are 24-hour specialists who will contact you within a few minutes of sending a message. This method of communication is excellent for general questions that do not require detailed consideration.